Frequently Asked Questions

Where do you ship?

Currently, we only ship within the Continental United States.

How do i place an order?

Select the products of your choice, and click 'Add to Cart'. Click on the 'Cart' button at the top right of the website, and then click 'Checkout' to submit your order. If you have any questions, you can always reach us at Sales@AquaholicAquaculture.com.

What forms of payment do you accept?

We accept all major credit cards and Paypal payments.

HOW LONG BEFORE I RECEIVE MY ORDER?

Order processing takes 1-3 days from receipt of order. However, orders typically ship the next day. Transit time depends on the shipping method selected at checkout. For information regarding available shipping methods and transit times please visit our Shipping page.

Do you have an order cut off time?

REEFreshments® orders placed after 12pm (noon) EST on Wednesday will ship the following Monday. This is to ensure that our live feeds arrive to you timely and safely.

How much does shipping cost?

For information about our shipping rates, please visit our Shipping page. 

Do you offer free shipping?

Yes, we do! Orders that meet our minimum ($50) receive FREE shipping! Please visit our Shipping page for more information.

do you guarantee your products to arrive alive?

Yes, all REEFreshments® Live Feeds products shipped directly from www.AquaholicAquaculture.com via either UPS 2nd Day Air or UPS Next Day Air (Overnight) fall under our Live Arrival Guarantee.

My order arrived dead. now what?

Please visit our Live Arrival Guarantee page to see if your order qualifies for our REEFreshments® Live Arrival Guarantee. If you qualify, then please complete our DOA Claim Form within 12 hours of receipt of delivery.

Which REEFreshments® live feedS should i feed my aquarium?

To help you choose which REEFreshments® Live Feeds products are best for your aquarium, we have created a handy Live Feed Guide.

Do you offer wholesale or distributor pricing?

Yes, we do! For more information and to apply to become an Aquaholic Aquaculture® vendor, CLICK HERE.