Frequently Asked Questions

Where do you ship?

Currently, we only ship within the state of FLORIDA.

How do i place an order?

Select the products of your choice, and click 'Add to Cart'. Click on the 'Cart' button at the top right of the website, and then click 'Checkout' to submit your order. If you have any questions, you can always reach us at [email protected].

What forms of payment do you accept?

We accept all major credit cards and Paypal payments.

HOW LONG BEFORE I RECEIVE MY ORDER?

Order processing typically takes 1-3 business days from receipt of order. Transit time within Florida is typically 1-2 days via UPS Ground. For more information please visit our Shipping page. 

Do you have an order cut off time?

REEFreshments® orders placed after 5pm EST on Tuesdays may not be processed and shipped until the following week. We typically delay shipping these orders until the following week to avoid the live feeds sitting in transit over the weekend, ensuring that your order arrives safely.

How much does shipping cost?

For information about our shipping rates, please visit our Shipping page. 

Do you offer free shipping?

Yes, we do! Orders that meet our minimum ($50) receive FREE shipping! Please visit our Shipping page for more information.

do you guarantee your products to arrive alive?

Yes, all REEFreshments® Live Feeds products shipped directly from www.AquaholicAquaculture.com fall under our Live Arrival Guarantee.

My order arrived dead. now what?

Please visit our Live Arrival Guarantee and complete our DOA Claim Form within 12 hours of receipt of delivery.

Which REEFreshments® live feedS should i feed my aquarium?

To help you choose which REEFreshments® Live Feeds products are best for your aquarium, we have created a handy Live Feed Guide.

Do you offer wholesale or distributor pricing?

Yes, we do! For more information and to apply to become an Aquaholic Aquaculture® vendor, CLICK HERE.